CORPORATE & LEGAL

CORPORATE & LEGAL

TERMS & CONDITIONS

VIII Fine Jewelry Terms & Conditions

Welcome to VIII Fine Jewelry. These Terms & Conditions govern your use of our website and services, including purchasing, repairing, and shipping jewelry pieces. By using our services, you agree to these Terms & Conditions in full.

1. Use of Website

The content on the VIII Fine Jewelry website is for general information and use. Intellectual property rights for website content are owned by or licensed to us. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

2. Product Descriptions & Availability

We endeavor to ensure that product descriptions and specifications are accurate; however, errors may occur. Jewelry pieces are subject to availability. Product descriptions are undertaken with care to ensure accuracy, especially in color, design, and style, but we cannot be held responsible for slight variations due to technical reasons.

3. Purchasing Policy

Orders placed through our website are subject to acceptance and availability. Many of our pieces are custom-designed; please allow time for us to craft your piece and ship it to you. We reserve the right to refuse orders at our discretion. Prices and payment terms are clearly stated on our website.

4. Repair & Service

We offer repair services for VIII Fine Jewelry pieces only. Customers should be aware of the care and maintenance requirements for luxury jewelry items. Repairs are subject to evaluation and may incur a fee. For repair inquiries, contact our customer service.

5. Shipping & Delivery

We provide shipping options for our customers. Delivery times may vary and are subject to change. Risk of loss and title for items purchased pass to you upon delivery to the carrier. Products ordered through VIII Fine Jewelry can only be delivered to valid residential or business addresses.

6. Returns & Exchanges

Due to the unique nature of our pieces, all sales are final on custom and engraved pieces. We accept returns or exchanges up to 7 days after receipt of your order. We encourage our clients to review their selections carefully before making a purchase.

7. Limitation of Liability

VIII Fine Jewelry shall not be liable for any indirect or consequential loss or damage. Liability is limited to the value of the product purchased.

8. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the processing of your personal data as described in our Privacy Policy.

9. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of Palm Beach County, Florida. Disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Palm Beach County, Florida.

10. Amendments

VIII Fine Jewelry reserves the right to amend these Terms & Conditions at any time.

11. Contact Information

For any queries or complaints, please contact us at legal@viiifinejewelry.com or call +1-561-295-8865.

12. Product Accuracy Disclaimer

VIII Fine Jewelry endeavors to describe and photograph its products with the highest accuracy, particularly regarding color, design, and style. Despite our efforts, slight variations may occur due to technical reasons, for which VIII Fine Jewelry cannot be held responsible.

13. Order Cancellation Rights

VIII Fine Jewelry reserves the right to cancel orders for legitimate reasons, including product unavailability, abnormal order quantities, prior disputes with customers, suspicion of fraudulent activities, or legal compliance requirements.

14. Pre-orders

For products available on pre-order, these orders are subject to our standard Terms & Conditions. In cases of combined orders (available & pre-ordered products), the latest delivery date applies.

15. Quality Control for Returns

Products customized at the customer's request or showing signs of wear, damage, or alteration are not eligible for return.

16. Force Majeure

VIII Fine Jewelry is not liable for delays or failures in performance resulting from acts beyond our control, including natural disasters, governmental actions, or other force majeure events.

17. Waiver

Failure to enforce any right or provision in these Terms & Conditions will not constitute a waiver of such right or provision unless acknowledged and agreed to by VIII Fine Jewelry in writing.

18. Alternative Dispute Resolution

In the event of a dispute, customers are encouraged to contact VIII Fine Jewelry’s customer service for an amicable resolution. Disputes failing resolution may be subjected to mediation before legal action.

19. Right of Withdrawal

Customers have the right to withdraw from their purchase within fourteen (14) days of receipt. This right does not apply to customized products. For exercising this right, customers should contact legal@viiifinejewelry.com.

For any additional information or to address specific concerns, please do not hesitate to contact us. We are committed to ensuring a transparent, fair, and enjoyable experience for all our customers.