SHIPPING & RETURNS

Shipping & Returns

At VIII Fine Jewelry, we are dedicated to providing an impeccable shopping experience, from the initial placement of your order to the moment your exquisite piece graces your doorstep. We recognize the paramount importance of exceptional service and aspire for you to be thoroughly enchanted with every facet of your acquisition.

Shipping Information

• Order Processing: Each VIII Fine Jewelry piece is crafted with an unwavering attention to detail. Kindly allow sufficient production time for your order to be meticulously prepared and quality-checked prior to dispatch.
• Shipping Times: We present a variety of shipping options to accommodate your preferences. Shipping durations may differ based on your locale and the chosen shipping method during checkout. A shipping confirmation email, complete with tracking information, will be dispatched as soon as your order is en route.
• International Shipping: VIII Fine Jewelry is honored to serve an international clientele. Rates and times for international shipping may vary. Kindly note that any applicable customs duties and taxes fall under the responsibility of the recipient.

Returns & Exchanges

Your contentment with our jewelry is our utmost priority. Should you wish to discuss your VIII Fine Jewelry piece, please acquaint yourself with our policy below:

• Returns: In adherence to our strict 7 day return policy, all sales on custom or engraved items are final. We encourage our distinguished patrons to deliberate their selections with care, as we are unable to accept returns or offer refunds after 7 days.
• Concierge Service: Our concierge service is at your disposal to provide assistance and ensure a seamless experience. Should you have any inquiries or require guidance, please do not hesitate to contact our concierge team at concierge@viiifinejewelry.com or call +1-561-295-8865.

Contact Us

For any queries, concerns, or assistance with your VIII Fine Jewelry order, our dedicated support team is eager to assist. Please reach out to us at concierge@viiifinejewelry.com or +1-561-295-8865. It is our privilege to ensure your satisfaction and to make your experience with VIII Fine Jewelry truly exceptional.

We are grateful for your choice of VIII Fine Jewelry and look forward to serving you with the highest level of care and meticulous attention to detail. Our commitment to your satisfaction is paramount, and we are dedicated to upholding our reputation for excellence in every transaction.

At VIII Fine Jewelry, we understand that purchasing fine jewelry is not just an acquisition but an experience. That’s why we strive to make every aspect of your journey with us as seamless and enjoyable as possible. From browsing our exclusive collections to receiving your beautifully packaged jewelry, we ensure that each step is memorable.

If there are any additional services or support you require, our Concierge Service is always available and ready to assist. We are here to answer any questions you may have and to provide personalized advice to enhance your experience with VIII Fine Jewelry.

Thank you for trusting us with your fine jewelry needs. We are excited to be a part of your story and are here to help you celebrate the special moments of your life with elegance and style.

Stay Connected

Join our community to receive exclusive updates, access to special events, and more. Follow us on our social media platforms or subscribe to our newsletter for the latest news and trends from VIII Fine Jewelry.

For any immediate assistance or inquiries, do not hesitate to reach out directly through our contact methods listed below. Our team is committed to providing you with a response that is both prompt and helpful.

Contact our Concierge Service directly at concierge@viiifinejewelry.com or call us at +1-561-295-8865.